P r i v a c y P o l i c y

Privacy Policy

Effective Date: December 17th 2023

At The Wine Palette, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, services, and products. By accessing or using our services, you consent to the practices described in this policy.

Information We Collect:

We may collect the following types of information from you:

  1. Personal Information: This may include your name, email address, phone number, shipping address, billing information, and date of birth when you create an account, place an order, or participate in promotions.

  2. Transaction Information: We collect information related to your purchases, including order details and payment information.

  3. Website Usage Information: We may gather data about how you interact with our website, including your browsing history, device information, IP address, and cookies (please refer to our Cookie Policy for details).

  4. Communication Information: We may collect information from your communications with us, including emails, chats, and customer support inquiries.

How We Use Your Information:

We use the information we collect for various purposes, including but not limited to:

  • Processing and fulfilling orders.
  • Communicating with you about your orders, account, and promotions.
  • Improving and personalizing your shopping experience.
  • Conducting market research and analytics.
  • Sending newsletters and promotional emails (you can opt out at any time).
  • Ensuring the security of our website and services.
  • Complying with legal and regulatory requirements.

Data Sharing and Disclosure:

We may share your information with third parties for specific purposes, including:

  • Shipping carriers for order delivery.
  • Payment processors for secure transactions.
  • Service providers for website optimization, analytics, and marketing.
  • Legal authorities when required by law or to protect our rights, safety, or property.

Your Choices:

You have choices regarding your personal information, including:

  • Updating or correcting your information through your account settings.
  • Opting out of marketing communications.
  • Deleting your account (subject to our data retention policies).
  • Managing cookies through your browser settings (please refer to our Cookie Policy for instructions).

Data Security:

We implement security measures to protect your information, but no method of transmission over the internet is 100% secure. We strive to maintain industry standards for data protection.

Children’s Privacy:

Our services are not intended for individuals under the legal drinking age. We do not knowingly collect or store personal information from individuals under this age.

Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and the effective date will be updated accordingly.

Contact Us:

If you have any questions or concerns regarding our Privacy Policy, please contact us. Our Privacy Team is here to assist you.

Thank you for choosing The Wine Palette. We value your trust and are committed to safeguarding your privacy.