h i p i n g P o l i c y
Shipping Policy
Bordeaux Vignes Shipping Policy
1. Shipping Destinations:
– Bordeaux Vignes proudly delivers exquisite wines to customers in the US. Unfortunately, we do not currently ship to other regions.
2. Shipping Methods:
– Bordeaux Vignes offers a selection of shipping methods to cater to your needs, including standard and expedited options. Please refer to our checkout page for specific details and estimated delivery times.
3. Shipping Costs:
– Our shipping costs are calculated based on various factors, such as order value and destination. We may offer free shipping for orders meeting certain criteria, so keep an eye out for promotions.
4. Shipping Restrictions:
– Due to legal restrictions and regulations, Bordeaux Vignes adheres strictly to shipping guidelines for alcoholic beverages. Customers must be of legal drinking age in their respective regions, and we reserve the right to request age verification upon delivery.
5. Delivery Process:
– Once your order is placed, Bordeaux Vignes processes it promptly. You’ll receive a confirmation email with tracking information to monitor the status of your shipment. Signature may be required upon delivery for alcoholic beverages.
6. International Shipping:
– Shipping wine internationally requires adherence to customs regulations and may incur additional fees, such as duties and taxes. Customers are responsible for understanding and complying with their country’s import laws.
7. Returns and Refunds:
– While we strive for utmost quality, if your order arrives damaged or defective, please contact Bordeaux Vignes customer support within 30 days of delivery. We’ll gladly assist you with returns or replacements.
8. Customer Support:
– Need assistance? Our dedicated customer support team is here to help. Feel free to reach out to us at [insert contact information], and we’ll respond promptly to address any shipping-related inquiries.
9. Updates and Changes:
– Bordeaux Vignes reserves the right to update or modify our shipping policy as necessary. Any changes will be communicated to customers through our website or via email.
10. Legal Disclaimer:
– This shipping policy is subject to Bordeaux Vignes’ terms and conditions. By placing an order with us, customers acknowledge and agree to abide by these policies.
